Privacy Policy for Ohio Garage Door Guru
Last Updated: March 24, 2025
1. Introduction
Ohio Garage Door Guru (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ohiogaragedoorguru.com/ (the “Site”) or use our garage door services. By accessing our Site or providing your information to us, you agree to the practices described in this Policy.
2. Information We Collect
We may collect information in several ways, including:
a. Information You Provide Directly
When you interact with our Site—for example, when requesting a quote, contacting us, or booking an appointment—we may collect:
- Personal Contact Information: Your name, email address, phone number, and mailing address.
- Service Details: Information regarding your garage door needs (e.g., property address, type of service requested, photos, or videos you choose to submit).
- Payment Information: If you make purchases or payments online, your billing details are processed via secure third-party processors.
b. Information Collected Automatically
When you visit our Site, our servers and third-party tools may automatically gather certain data including:
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the duration of your visit.
- Device Information: Unique device identifiers and general location data based on your IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, and pixels to enhance your user experience and collect aggregate data about Site usage. See our Cookie Policy below for more details.
3. How We Use Your Information
We use your information for various purposes, including:
- To Provide and Improve Our Services: Responding to inquiries, processing appointments and payments, and personalizing your experience.
- Communication: Sending confirmations, updates, service reminders, and occasional promotional messages (with your consent where required).
- Internal Analytics and Research: Analyzing Site performance and user behavior to enhance our services and improve the Site’s functionality.
- Legal and Business Purposes: Complying with legal obligations, preventing fraud, and enforcing our Terms of Use.
4. Disclosure and Sharing of Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third-party vendors (such as payment processors and hosting providers) who support our business operations. These vendors are contractually required to protect your data.
- Business Transfers: In the event of a merger, sale, or other corporate transactions, your information may be transferred as an asset. In such cases, the receiving party will be obligated to handle your data in accordance with this Policy.
- Legal Requirements: When required by law, subpoena, or regulatory request, or to protect our rights, property, or the safety of our users.
- Publicly Provided Information: Any information you choose to post on public areas of our Site may be visible to others.
5. Data Security
We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although no internet transmission or storage system is completely secure, we use industry-standard security protocols (such as SSL encryption) to help safeguard your data.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we will securely dispose of it.
7. Your Rights
Depending on applicable law, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccuracies in your data.
- Deletion: Request that we delete your personal information, subject to legal or contractual restrictions.
- Restriction: Request that we limit how your information is processed.
- Objection: Object to the processing of your personal information for certain purposes.
- Data Portability: Request that we transfer your data to another organization or provide it to you in a structured, commonly used format.
To exercise these rights, please contact us using the details provided in Section 9 below. We may need to verify your identity before fulfilling your request.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child under 13, please contact us so that we can promptly delete the information.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve and personalize your experience on our Site.
- Analyze Site traffic and usage patterns.
- Support marketing and advertising activities (subject to your consent).
Most browsers are configured to accept cookies by default; however, you can modify your browser settings to refuse cookies. Please note that disabling cookies may affect the functionality of our Site. For further details, please refer to our Cookie Policy section below.
10. Third-Party Links
Our Site may include links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any linked sites you visit.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes occur, we will post the updated Policy on our Site with a new “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need further information, please contact us at:
Ohio Garage Door Guru
816 West Eureka Street
Lima, Ohio 45801
United States
Phone: (567) 305-6345
Email: OhioGarageDoorGuru@Gmail.com